Co-managed services combines in-house control with external expertise, enhancing efficiency, reducing risks, and allowing your business to focus on strategic goals.
Co-managed services represent a departure from the conventional "all or nothing" approach. Rather than handing over complete control of IT operations to the MSP, organizations retain a level of responsibility and work alongside the service provider in a shared management model. In essence, co-managed services offer a middle ground that bridges the gap between full outsourcing and maintaining an internal IT department.
Key Features:
- Shared responsibility model tailored to your needs
- Support for major IT initiatives or migrations
- Cybersecurity and compliance guidance
- Help desk or after-hours support
- Toolsets and automation resources
Benefits:
- Enhanced operational efficiency
- Strategic consulting without additional hires
- Relief for overextended IT teams
- Better alignment between business and technology goals
- Customized support and solutions that fit specific organizational needs
Who It's For:
- Mid-sized to large businesses with an internal IT department
- IT leaders looking to scale without overburdening their staff
- Companies with complex infrastructures or compliance requirements
Network Penetration Testing
Application Penetration Testing
Vulnerability Management Program
Zero Trust/Application Control
Managed Detection and Response
Mobile Device Management (MDM)
24/7 Performance Monitoring
Intelligent Alerting
Patch Management
Helpdesk Access
Lifecycle Management and Support
AV-EDR
Email Security
Security Awareness Training
M365 Backup
Configuration Certification
24/7 Performance Monitoring
Intelligent Alerting
Security Management
Patch Management
Helpdesk Access
Lifecycle Management and Support
24/7 Performance Monitoring
Documentation
System Configuration Certification
Security Management
Intelligent Alerting
Ongoing Assessments & Optimization
Lifecycle Management and Support
System Configuration Certification
Comprehensive Proactive Planning
Ongoing Assessments & Optimization
Lifecycle Management & Support
MAC Management
Auto Attendant & IVR Management
Dial Tone Consultation
Backup & Recovery Services
Configuration Certification & Patch Management
Feature Implementation & Training
Lifecycle Management & Support
Proactive Technology Strategy and Planning
Technology Selection
Cybersecurity Strategy Consulting
Budget and Implementation Timelines
IT Asset Lifecycle Management
Quarterly Business Reviews