Building a Resilient Human Firewall: User Training and Managed Services

The importance of ongoing education and training cannot be understated. While robust technical solutions are essential for safeguarding against cyberthreats, an often-overlooked aspect of cybersecurity is ongoing user education and training. It can be difficult to keep up with the constantly changing technologies and cyber threats that come along with them. However, by trusting third-party experts to implement IT education for your employees, you can trust that they are getting the most up to date knowledge. Managed service providers (MSPs) can be that third party and have a crucial role to play in building a resilient human firewall through comprehensive user training programs. 

Read More

Co-Managed IT Services-Embracing a Partnership Approach for Effective IT Support

In today's dynamic business landscape, organizations rely heavily on robust IT infrastructure to stay competitive and drive growth. Managed service providers (MSPs) play a crucial role in ensuring the smooth operation and security of these IT environments. Traditionally, MSPs have offered all-inclusive packages, taking full responsibility for managing a client's IT systems. However, a new approach is emerging: co-managed services. This innovative model fosters a true partnership between organizations and MSPs, empowering businesses to actively participate in their IT management. In this article, we will explore the concept of co-managed services and shed light on how they provide a more collaborative and flexible solution. 

Read More

Break-Fix vs. MSP-The Importance of Proactivity In Today's IT Environment

The IT landscape has changed drastically in the last few decades and with that, service providers have had to change their offerings to address the evolving needs of customers. Companies are dealing with an ever-expanding web of both personal and company owned devices that all need to remain functional, secure, as well as connected to ensure business continuity and eliminate downtime or lost opportunities.

Read More

What Is A Managed Service Provider and How Can They Help Your Business?

A managed service provider (MSP) is a company that provides outsourced, network-based services. The MSP manages an organization's IT infrastructure and end user systems, which can include anything from desktop computing and applications to mobile devices and data backups. The MSP provides these services to businesses on a subscription basis, which can save the business money and time in the long run. Let's take a closer look at each of these services to see how they can benefit your business.

Read More