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Businesses are increasingly compelled to look for effective ways to reduce telecommunication expenses dues to the growing trend of workforce mobility and budgetary constraints.

To reduce equipment implementation, maintenance costs, and expenditure on IT staff training, businesses are rapidly switching to cloud-based UCaaS platforms.


UCaaS stands for Unified Communications as a Service. It is an all-in-one Unified Communications platform that combines a cloud-based phone system with collaboration and conferencing tools, all with the ability to be accessed from your computer or your smartphone.

Choosing the most suitable UCaaS platform should be easy, however, the choice can be complicated with a dizzying array of available packages with different feature sets, pricing packages, contract terms, network requirements, etc.

Whether you are already leveraging UCaaS and looking to change providers, or looking at UCaaS for the very first time, TSR can help you navigate the myriad of choices based on your specific business needs and goals.

A few statistics:

  • Gartner predicts 90% of IT leaders will not purchase premised-based UC infrastructure by 2021 (this was 50% in 2018)

  • Frost and Sullivan estimates UCaaS users will grow from 23.3 million (2018) to 69.2 milliion by 2025 in North America alone

  • Cloud-based solutions in the market place is over 150 and growing

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