Telephony - ESI IP (internet) phone solutions in Milwaukee, Southeastern Wisconsin and Illinois

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ShoreTel's IP Phone System delivers on the promises of Unified Communications by integrating voice, video, IM, and voicemail in one easy to use system with no single point of failure.

Looking for a voice data communications system like no other? A system that is...
- Simple
- Scalable
- Survivable
...and cost effective! The professionals at TSR have the only Solution that can work with existing systems and delivers the unified messaging and management capabilities all the other VoIP players can only dream about. Based on independent data from Nemertes Research, ShoreTel's IP phone system delivers a one-two punch to the competition when it comes to Lower Total Cost of Ownership, Ease of Use, Ease of Management, Performance, and most importantly, Voice Quality. The recognition and awards ShoreTel has received speak volumes. The answer is simple - ShoreTel is based on a superior architecture.

Give us a call - 262.292.2000 - and we'll show you the solution that has the competition trying to figure out how to measure up!

Why TSR Solutions? Our Customers say it best...

"TSR did an exceptional job with our ShoreTel implementation. TSR’s team was extremely knowledgeable and consistently displayed a sense of accuracy and urgency. Our TSR account rep, Chip, was a huge asset throughout the process. He has strong technical and communication skills, a positive attitude and has been outstanding with follow-up. Both Tim and Mike are talented technicians and always provided what was agreed to."

"The ShoreTel system lives up to its reputation. Everything about the system is easy to use and our employees love the Personal Call Manager. Administration is also very easy and does not require technical skills. Our transition to the ShoreTel system was smooth with no interruption in our business. Pricing was fair and competitive. Overall TSR and ShoreTel presented and delivered the value and benefits we were looking for in an advanced telephone system."

"I have been very satisfied with TSR's ongoing service level and support. They have the people on board who know the ShoreTel system and their response is great. I know I can make a call to one of the TSR techs or my TSR sales rep and get a near-immediate response."

"The ShoreTel system itself is very easy to use and administer. Our IT group is much more productive and can trace a higher level of customer satisfaction back to the improved communications from this system. TSR approached our users with a 2-step training program - one session for the phone and one for the client. It worked great, was not overwhelming and everyone appreciated the approach. With our 12 offices and hundreds of users, we are seeing a 60-70% reduction in our monthly long-distance expense."

"I would rate TSR's implementation and service level associated with our ShoreTel implementation a 9.5 to 10 on a scale of 10. Their support people, specifically Tim and Mike, were great to work with and have done an excellent job for us. TSR's response rate has been exceptional when helping us with technical issues and understanding our new system. I would highly recommend TSR as a ShoreTel implementation partner. Regarding the ShoreTel system itself, I rate it an 8 on a scale of 10. The reporting capabilities are amazing. We need additional WorkGroup flexibility that will be coming in future software upgrades. Overall Shoretel is a great Voice over IP solution.

"The ShoreTel solution from TSR is a great system. I would recommend it to anyone. It is extremely easy to use, much easier than other leading VoIP systems. In addition, the installation was not complex. I installed much of the system myself. TSR's support resources, Tim, Mike and Amanda are excellent. Their service has been great. Training from Amanda worked out really well."

What makes the ShoreTel system so special and why has TSR chosen to promote this product over the other VoIP Vendors such as Cisco, Avaya, Nortel, Mitel?

Architecture: The ShoreTel solution is the only system on the market today that was architected and built from the ground-up to be a VoIP system, not reverse engineered to fit a into an existing system based on older technology. As a result of ShoreTel's elegant, distributed software and hardware design, there are no retro fits or pseudo-VoIP boards that the legacy players require. It could be argued that this feature alone makes this system truly revolutionary, but ShoreTel didn't stop there. ShoreTel's distributed Architecture provides a distinct advantage over all other VoIP phone systems.

Simple, Easy to Use, Easy to Manage: No matter how many locations you have, the system uses a single system image! End of story. No messing around with multiple images. Better yet, when a new version of the software is released, all of the systems, including remotes, can be upgraded from a single console with just a few mouse clicks. Talk about management! You want more, what if a box at a remote site fails? Just swap in a new box with the original IP address and it will go and find its configuration off the main server and boot with no interaction. You're up in 5 minutes and you only have to swap hardware. Talk about Simple. Want even simpler? How about only 5 different SKUs (part numbers) to accommodate from 1 to 10,000 phones. These are all the part numbers you will ever need! This system not only has fewer "moving parts" (read significantly reduced complexity) but it scales extremely well. Let's add a user. From a web page, 5 clicks and you are done. All from the same page! Try that with any of the other systems. It simply cannot be done. ShoreTel wins in the management/simplicity category hands down.

Upgradeable? This example should suffice: Even the first purchasers of the ShoreTel system back in 1998 (which had a fraction of the features of the ShoreTel system today), have been able to upgrade to the latest release of the software and take advantage of all of the enhancements without a single hardware purchase. Try that with another vendor. ShoreTel wins the upgradeability category.

Connect with your existing equipment? We can integrate with your existing systems without having to swap out your old system. ShoreTel can be used to add features to your existing system or can connect dissimilar telephone systems to create a seamless platform with migration capability to VoIP. No need for a forklift upgrade if you would like to connect offices together and take advantage of least cost routing. This allows customers to upgrade at their own pace.

Infrastructure upgrade Required? If you have 10 or 10/100 switches, no matter what the brand, ShoreTel will work with them without any configuration changes. You do not need to swap/change/configure your existing LAN switch infrastructure to take advantage of ShoreTel. Not to mention the fact that you can also use analog phones (read inexpensive) or other manufacturers IP phones. ShoreTel is not in the business of selling phones. They are in the business of building the best VoIP system in the world. No upgrades needed! ShoreTel wins this category as well.

In Summary...Every so often a product comes along that disrupts the status quo with dimensions few have addressed. ShoreTel is one of those products. If you want Ease of Use, Ease of Management, Scalability yet unbeatable simplicity with more of the features and functions of the others, give us call today to learn about ShoreTel's unmatched IP phone system...or better yet, ask us to demonstrate its strengths for you...at your company.